Hands-free Connected Solutions for Automotive
Scale Your Automotive Workforce Across the Entire Value Chain
Global automakers and Tier 1 suppliers enhance and empower their workforce to stay competitive, drive customer and workforce engagement and satisfaction by leveraging RealWear’s assisted reality. We offer several turnkey solutions, including for electric vehicles and aftermarket services, for all of your ROI needs.
Geographically dispersed field technicians need support from product quality engineers (PQEs) to stay current with the latest maintenance and repair procedures.
Technicians improve efficiency and accuracy by using the voice-controlled RealWear devices with remote mentor solutions to: connect hands-free with PQEs, capture images and videos, playback training videos, refer to manuals, and more.
Unplanned production stoppages increase maintenance costs dramatically. To mitigate unexpected failures and resume production, on-site technicians need assistance immediately. However, experts may be located at another plant in another city.
Through a two-way video call on RealWear devices, experts can telestrate remotely to pin-point the issue – even in high-noise environments.
Car repairs are at times complex, requiring additional support from experts. Technicians must engage customers throughout the process in order to maintain a high standard of service.
With remote collaboration, service technicians can receive specialized knowledge from an expert and bring the customer into the process with shared or live video conferencing.
- Safety, security and stability
- Error reduction
- Competitive advantage
- Workaround travel restrictions
- Both hands free to work and maintain situational awareness
- IP66 rated/drop proof/dust proof
- Explosion proof (intrinsically safe model only)
- 8-10 hour battery life (not swappable for HMT-1 only)
- Install virtually any Android application for hands-free controls
- Large ecosystem of remote mentor applications
Volkswagen Commercial Vehicles Deployed Nationwide
Technicians regularly need to connect directly with experts. With RealWear, watch how an expert can support the field technician through the diagnosis and repair by augmenting images, wiring diagrams, and adding repair suggestions into their view.
Customer Speak: Nagarro interviews ÖBB-Postbus on using automated processes with Assisted Reality
Analogue inspection and intake of new vehicles into a company’s fleet is time consuming and prone to error. Watch how our hands-free voice-controlled RealWear device can help inspect the delivered vehicles, hassle-free.
RealWear HMT-1 Noise Capture Demo
Noise capture disables the noise cancellation of primary microphones and allows device to record ambient sounds. Watch how this feature is especially helpful to diagnose or inspect machinery based off sound.
Solution Specific RealWear Accessories
With seven factories worldwide, Hirschmann Automotive needed a more cost-effective and time-efficient knowledge-transfer approach to maintaining and repairing equipment than flying experts around the world. Deploying RealWear running Cisco Webex Expert on Demand allowed to streamline collaboration and reduce equipment downtime.
Increasingly advanced vehicles require service technicians to collaborate with expert engineers, which lengthens maintenance times.Volkswagen Group UK enabled technicians in 67 van centers and 30 authorised repairers to connect directly to experts in the technical support center to reduce service times.
BMW needed a more efficient way to connect local technicians to expert help to get vehicles serviced and back to drivers as quickly as possible. RealWear running TeamViewer at 347 BMW centers and selected MINI dealers helped reduce vehicle maintenance times.
RealWear Rolls Out its Enterprise Wearables in Groupe PSA Factories
By digitally connecting maintenance teams across factories in 10 countries, the French automobile manufacturer solves tough issues in real-time.
RealWear HMT-1 Driving the Future for Major Automotive Brands
Volkswagen Commercial Vehicles and BMW North America have all improved customer satisfaction and increased productivity with RealWear.
Volkswagen Says HMT-1 Solution Creating Trust and Transparency with Automotive Customers
Master technicians no longer need to travel, conduct personal visits or rely on standard telediagnosis machinery with limited abilities to look under the hood.
RealWear and Atheer Go to Market to Deliver Remote Mentor Solution
It could cost you up to $22,000 per minute for stopped production.
Volvo Truck uses hands-free remote Assistance for Automotive Repair & Maintenance
Using Librestream Onsight Connect on the HMT-1, PQEs can now assist new and existing technicians from any location.