Founded in 2014, Michelin Innovation Lab (MIL) drives initiatives beyond tires, aligned with Michelin's strategic goals. It identifies and fosters internal projects for future growth, focusing on rapid implementation and clear objectives, and sourcing innovative ideas from across the company.
TotalEnergies adopted RealWear HMT-1Z1® headsets, coupled with Microsoft Teams, to transform their maintenance workflow. These hands-free headsets enabled on-site workers to immediately connect with experts worldwide, facilitating real-time collaboration for equipment diagnosis and repair.
The HMT-1Z1®'s rugged design, compatible with personal protective equipment, allowed technicians to access digital materials and consult with specialists while fully engaged in their tasks.
This integration of advanced communication technology streamlined the repair process, allowing for more rapid and accurate problem-solving without the delays and expenses associated with expert travel.
"This plug and play solution recently enabled us to very quickly deploy remote expertise to handle various emergencies linked to the constraints of covid-19 travel restrictions."
Thomas Florentin - IT Team Leader, Michelin