Webex Expert on Demand for RealWear delivers hands-free, remote collaboration designed for getting work done anywhere, anytime.
Eliminate downtime by up to 75%
Your first-time fixes on heavy equipment can be reduced by up to 75% through collaboration.
Empower your workers
Every worker deserves the power of remote collaboration. By freeing a worker’s hands, you can give them access to knowledge at the speed of light.
Reduce Travel Footprint
Let a single remote expert assist multiple machines and facilities at once, without costly travel.
"With Webex Expert on Demand, Hirschmann Automotive has been able to remarkably increase first-time fix rates, improve the speed of first-time resolution while also significantly reducing expert travel expenses in the last two quarters."
Klemens Fliri - IT-Systems Engineer Global UC & Leader IT-Apprenticeship Hirschmann Automotive
The first step to answering any challenge is seeing it clearly. Next, your team has to collaborate seamlessly to find a solution. That’s why Webex Expert on Demand for RealWear created a platform that places powerful features at frontline workers’ control—for better problem solving, faster decision-making, and a sizable return on investment.
Make a Call
Instantly place a call to anyone from your recent contact list or company directory, or request help in a dedicated Webex space with all required experts included.
Flexible Video Layouts
Customize video layout options and views to focus on the frontline worker. This is useful when all eyes need to be on the frontline worker and sharing content.
Security is a priority. Webex Expert on Demand utilizes single sign-on, Active Directory Federation Services, multi-factor authentication, and end-to-end data encryption.
Remote Inspection & Maintenance
Diagnostic Inspection
Deployed to over 5000 workshops globally
Safety checks
Equipment maintenance
Remote assist
Thermal Inspection
ATEX Zone 1 Certified
Maintenance Repair
Reduce Downtime
Operational Efficiency
Training
