One of its key divisions — Honeywell Process Solutions — designs, engineers and installs automation control systems to help customers improve their business, production and process efficiencies. These solutions can be found in chemical plants, pharmaceutical companies, pulp and paper producers, refineries and other industrial settings and environments.
A core component to Honeywell Process Solutions’ projects are acceptance tests, which require Honeywell engineers to visit customer sites to validate and approve the installations. For large implementations, it’s common for hundreds of global experts to attend acceptance tests in one facility.
In 2020, everything changed.
“As we went into COVID-19 lockdowns, we couldn’t get the engineers here anymore,” says Hank Wrenn, Vice President and General Manager of Americas Projects and Automation Solutions at Honeywell Process Solutions. “But we still had customers who needed us to run our tests on schedule.”
However, Honeywell stands by its slogan — We have been innovating for more than 100 years — and was determined to continue to do so again despite the pandemic shut downs.