AMA XpertEye

AMA’s XpertEye Suite

on Demand for RealWear


Hands-Free Remote Collaboration In-Situ

Get the Solutions Brief

Use Cases for Industry 4.0

Remote Assistance

  • Emergency support
  • Diagnosis
  • Guidance
  • Equipment setup & maintenance


  • Step-by-step instruction
  • Do what I do
  • On-the-job training
  • Skill upgrading


  • Audits
  • Equipment inspections
  • Quality assurance
  • Declaration of non-compliance

Our Customers Say it Best

Key Capabilities

Cisco Webex Expert on Demand on RealWear HMT-1

Cisco Webex Expert on Demand turns the HMT into a voice-activated remote collaboration headset that can be deployed to outfit a fully connected workforce. RealWear is the only company that has a certified intrinsically safe head-mounted device for extremely hazardous areas where explosive gases are present.

Initiate a call

A frontline worker can initiate a call from anywhere in the world to get connected to the right expert to help them in their day-to-day tasks. The frontline worker can engage one expert or multiple experts, and reach out directly or ask for help to an entire group.

See what I see

The front line worker can share their point of view instantly with the back office subject matter expert, like when using their hands to point to issues on a piece of heavy equipment, with full zoom features and high resolution smart camera.

Request help

Bring an entire factory back online, connect your oil & gas rig back to headquarters, empower your field repair people with the right expertise, all with one simple call.

Annotate and resolve

The knowledge worker can annotate over an image, then ship it back to them seamlessly. The worker can then immediately resolve the issue, avoiding expensive travel or downtime.


Communicate in loud environments with HMT-1 noise cancellation via four digital microphones and advanced algorithms. Accurate voice recognition even in 95 dBA of typical industrial noise.


Capture photos and videos hands-free with simple voice commands. Say what you see (“take photo”, “photo preview,” “zoom level.”)


Integrated speakers and 3.5mm audio jack for use with hearing protection.


View documents, photos and video files locally stored or stored on an installed MicroSD card using the My Files app.

The AMA Difference

Flexible deployment options

XpertEye can be deployed with the same level of security as SaaS, on-premise or on your private cloud.

Flexible deployment options

XpertEye can be deployed with the same level of security as SaaS, on-premise or on your private cloud.

AMA’s XpertEye Suite on RealWear

AMA XpertEye

XpertEye Light

With XpertEye Light, collaborate remotely using your own devices, via a secure link and user-friendly interface. Simply use the Chrome browser to log in to our website at

XpertEye Essential

XpertEye Essential brings you the best of XpertEye Light in a format fully optimized for smartglasses, leveraging our expertise developed with our premium solution, XpertEye Advanced. XpertEye Essential is the ideal introduction to hands-free remote assistance.
Opting for XpertEye Essential not only lets you take your first steps in the world of smartglasses, but also gives you a foretaste of the amazing experience provided by XpertEye Advanced, the most comprehensive remote assistance solution on the market.
XpertEye Essential-compatible smartglasses use a WiFi connection only, while benefiting from XpertEye’s automatic bandwidth adjustment capability.

XpertEye Advanced

XpertEye Advanced is a dedicated, secure and comprehensive hardware solution, packaged to suit your requirements.
XpertEye Advanced supports a wide range of video sources, including smartglasses, microscopes (over 300 Dinolite products) and third-party cameras.  These video sources are all connected to the dedicated AMA smartphone at the core of the solution, which leverages its optimized AMAdroid operating system to deliver a unique remote assistance experience.

XpertEye Proceed

XpertEye Proceed is a SaaS or on premises  (Software as a Service) solution that enables the management and execution of workflow, instruction and inspection procedures on smartphone, tablets and connected glasses while being entirely paperless and mobile.

XpertEye Schedule

XpertEye Schedule enable to plan XpertEye sessions with remote colleagues in your usual calendars (such as Google Calendar, iCal, Outlook365…) and to synchronize them in your CRM tool (such as Salesforce, Pipedrive…).


You can optimize your use of XpertEye with Dust that provides a Sim card for communication all over the world (214 countries) with and end-to-end encryption.