As today’s modern vehicles get more complex, so do the service procedures. Service technicians working on Volkswagen’s commercial vans in the UK are about to get some additional help from remote experts (mentors) via wearable augmented reality glasses from RealWear.

Volkswagen Commercial Vehicles is testing out a new pilot program that uses augmented reality (AR) to assist with service and maintenance, thereby reducing downtime for VW’s commercial customers. The program is beginning as a four month long pilot of RealWear HMT-1 glasses technology in ten VW Van Centers, ahead of a planned national roll out.