Hands Free Industrial Head-Mounted Wearables for the Automotive Industry
Scale Your Automotive Workforce Across the Entire Value Chain
Global automakers and Tier 1 suppliers enhance and empower their workforce to stay competitive, drive customer and workforce engagement and satisfaction by leveraging RealWear’s assisted reality. We offer several turnkey solutions, including for electric vehicles and aftermarket services, for all of your ROI needs.
Automotive Telepresence
Formation
Problem
Geographically dispersed field technicians need support from product quality engineers (PQEs) to stay current with the latest maintenance and repair procedures.
Our Solution
Technicians improve efficiency and accuracy by using the voice-controlled RealWear devices with remote mentor solutions to: connect hands-free with PQEs, capture images and videos, playback training videos, refer to manuals, and more.
Production
Problem
Unplanned production stoppages increase maintenance costs dramatically. To mitigate unexpected failures and resume production, on-site technicians need assistance immediately. However, experts may be located at another plant in another city.
Our Solution
Through a two-way video call on RealWear devices, experts can telestrate remotely to pin-point the issue – even in high-noise environments.
Dealer Services
Problem
Car repairs are at times complex, requiring additional support from experts. Technicians must engage customers throughout the process in order to maintain a high standard of service.
Our Solution
With remote collaboration, service technicians can receive specialized knowledge from an expert and bring the customer into the process with shared or live video conferencing.
High-Impact Benefits
- Safety, security and stability
- Error reduction
- Competitive advantage
- Workaround travel restrictions
- Both hands free to work and maintain situational awareness
- IP66 rated/drop proof/dust proof
- Explosion proof (intrinsically safe model only)
- 8-10 hour battery life (not swappable for HMT-1 only)
- Install virtually any Android application for hands-free controls
- Large ecosystem of remote mentor applications
Mercedes Benz Deploys RealWear Assisted Reality with Microsoft Teams Across Turkey
Mercedes Benz was looking for an enterprise wearable that enables timely response and resolution for its customers. Watch how deploying RealWear devices has empowered its technicians with remote expert guidance, reducing costs and increasing repair efficiency and customer satisfaction.
Volkswagen Commercial Vehicles Deployed Nationwide
Technicians regularly need to connect directly with experts. With RealWear, watch how an expert can support the field technician through the diagnosis and repair by augmenting images, wiring diagrams, and adding repair suggestions into their view.
Customer Speak: Nagarro interviews ÖBB-Postbus on using automated processes with Assisted Reality
Analogue inspection and intake of new vehicles into a company’s fleet is time consuming and prone to error. Watch how our hands-free voice-controlled RealWear device can help inspect the delivered vehicles, hassle-free.
RealWear HMT-1 Noise Capture Demo
Noise capture disables the noise cancellation of primary microphones and allows device to record ambient sounds. Watch how this feature is especially helpful to diagnose or inspect machinery based off sound.
Solution Specific RealWear Accessories
Pro Buds
The Ear Bud Hearing Protection Headphones play audio from the RealWear devices, and provide hearing protection from high noise and hazardous environments.
Key Features:
- Replaceable foam tips made of premium memory foam
- 33 dB NRR (Noise Reduction Rated)
- Designed with a custom cable length and right-angle connector optimized for use with our devices.
Hard Hat Clips
Hard Hat Clips for RealWear devices.
Key Features:
- Intrinsically safe (IS approved) for use with the HMT-1Z1 in hazardous locations.
- Clips are custom designed to secure the devices to specific hard hat manufacturers and models
- Free download of 3-D model template available for most hard hat designs
Multi-Charger
Multi-chargers are needed to keep extra batteries charged. They ensure fully charged batteries are available at the start of each shift. They are also necessary if it is not possible or practical to plug multiple devices into multiple USB cables and power outlets.
Key Features:
- Simultaneously charges multiple batteries
- Displays the charge level of each battery on a high visibility backlit display
LTE Modem
The mounted LTE Modem for RealWear devices uses a 4G cellular link.
Key Features:
- 4G connection to information, enabling off-network productivity and collaboration
- Front cover slides off to reveal Micro-SIM card slot
- Global frequency band covers more than 100 countries and regions
- Indicator light shows network connection status
Workband
The Workband extends and expands our assisted reality devices, taking hands-free experience to new levels. It gives workers more mobility than ever for quicker repairs and action. Its wide forehead area creates the perfect amount of surface area for outstanding device stability. It is lightweight, washable and clippable.
Key Features:
- High quality structured headband provides secure mount
- Adjustable Velcro back, one-size-fits-most (53cm-63cm)
- Built in clips for easy attachment
- Reflective logos for visibility
Wind Noise Filters
The wind noise filter is an accessory designed to minimize audible wind noise while using a RealWear device.
Key Features:
- Filters designed to reduce low frequency ‘bass’, often described as rumble
- Helps to improve the clarity of the recording, accuracy of the voice recognition system in windy environments
Bump Cap
Replace the standard Overhead Strap for a more secure fit. This Micro Brim Bump Cap is a comfortable, breathable cap with a removable impact-resistant liner.
Key Features:
- Safeguard to accidental bumping or scraping of the head
- Fully adjustable to allow perfect fit
- Twelve ventilation ports
- Available in a range of colors
Success Stories
With seven factories worldwide, Hirschmann Automotive needed a more cost-effective and time-efficient knowledge-transfer approach to maintaining and repairing equipment than flying experts around the world. Deploying RealWear running Cisco Webex Expert on Demand allowed to streamline collaboration and reduce equipment downtime.
Increasingly advanced vehicles require service technicians to collaborate with expert engineers, which lengthens maintenance times.Volkswagen Group UK enabled technicians in 67 van centers and 30 authorised repairers to connect directly to experts in the technical support center to reduce service times.
BMW needed a more efficient way to connect local technicians to expert help to get vehicles serviced and back to drivers as quickly as possible. RealWear running TeamViewer at 347 BMW centers and selected MINI dealers helped reduce vehicle maintenance times.
Spotlight
RealWear Rolls Out its Enterprise Wearables in Groupe PSA Factories
By digitally connecting maintenance teams across factories in 10 countries, the French automobile manufacturer solves tough issues in real-time.
RealWear HMT-1 Driving the Future for Major Automotive Brands
Volkswagen Commercial Vehicles and BMW North America have all improved customer satisfaction and increased productivity with RealWear.
Volkswagen Says HMT-1 Solution Creating Trust and Transparency with Automotive Customers
Master technicians no longer need to travel, conduct personal visits or rely on standard telediagnosis machinery with limited abilities to look under the hood.
RealWear and Atheer Go to Market to Deliver Remote Mentor Solution
It could cost you up to $22,000 per minute for stopped production.
Volvo Truck uses hands-free remote Assistance for Automotive Repair & Maintenance
Using Librestream Onsight Connect on the HMT-1, PQEs can now assist new and existing technicians from any location.