Hands Free Head Wearables for Field Services
Improve Safety, Productivity and Compliance with Secure Hands-Free, Voice-enabled Collaboration

Take intelligent field services to new dimensions with our Connected Worker Program for Field Services. And, harness the power of service billing, standard reports, inventory management, and real-time routing and scheduling. With the RealWear Intelligent Field Services, you can outfit your crew and connect to big data and AI to increase productivity and reduce errors by over 30% while increasing safety.
Field Services
Safety

Problem
Field service is fraught with dangerous situations with electrical equipment and heavy machinery; all have the potential to cause injury. Low situational awareness further amplifies safety hazards.
Our Solution
Full voice-control of our RealWear assisted reality solutions enables hands-free picture taking, access to electronic work orders, and real-time video calls with dispatch centers. It allows field service workers to maintain full situational awareness as they complete their tasks in hazardous and dynamic environments.
Productivity

Problem
Geographically dispersed field workers need to perform maintenance work in potentially hazardous situations and require immediate remote support and visualization of real-time IoT data of specific assets.
Our Solution
Field workers can reference technical documents, collect and visualize data, as well as contact support all while performing manual tasks with RealWear. This leads to better decision-making and improved efficiency, with time savings upwards of 200%.
Compliance

Problem
Field workers must provide documentation of what they did and when for their customers. Without records of equipment maintenance or installation procedures, for example, non-compliance may lead to heavy penalties and closure.
Our Solution
Field service workers can take still images and videos for substantiation, inspection, safety, and quality for improved compliance using our devices. Preset workflows enable the creation of digital logs which ensure every step is completed in the right sequence and saved for future use.
High-Impact Benefits
- Drive process compliance and work quality
- Improve safety and decrease work-related accidents
- Use hands-free while wearing gloves
- Workaround to travel restrictions
- Increase speed of knowledge transfer to field worker
- IP66 rated/drop proof/dust proof
- Explosion Proof (intrinsically safe model only)
- 8-10 hours battery life (hot swappable for HMT-1 only)
- Install virtually any Android application
- Large ecosystem of remote mentor applications
Rail Cargo Virtual Inspection with HMT-1 and Space1
Concert well testing live performance digitally integrates all aspects of well testing to introduce information transparency through new levels of collaboration and accessibility.
RealWear & Ferry Electric 1
At Schlumberger, prior to equipment leaving the yard, the HMT-1 connected worker can scan, pull in a pump type, and populate the types of inspection checks that must be done on that specific unit, all hands free. Our devices can provide guidance through checklists and are also integrated directly into backend systems.
Manitoba Hydro using Augmented Reality Platform: VisualSpection
Communicating in an oil refinery, for example, can be challenging. Watch as Team RealWear visits a Harley dealership for a face-off between an iPhone and RealWear’s head-mounted Android device, testing noise cancellation while remotely collaborating and running a ten-point inspection of a Harley bike.
Solution Specific RealWear Accessories

Pro Buds
The Ear Bud Hearing Protection Headphones play audio from the RealWear devices, and provide hearing protection from high noise and hazardous environments.
Key Features:
- Replaceable foam tips made of premium memory foam
- 33 dB NRR (Noise Reduction Rated)
- Designed with a custom cable length and right-angle connector optimized for use with our devices.

Hard Hat Clips
Hard Hat Clips for RealWear devices.
Key Features:
- Intrinsically safe (IS approved) for use with the HMT-1Z1 in hazardous locations.
- Clips are custom designed to secure the devices to specific hard hat manufacturers and models
- Free download of 3-D model template available for most hard hat designs

Multi-Charger
Multi-chargers are needed to keep extra batteries charged. They ensure fully charged batteries are available at the start of each shift. They are also necessary if it is not possible or practical to plug multiple devices into multiple USB cables and power outlets.
Key Features:
- Simultaneously charges multiple batteries
- Displays the charge level of each battery on a high visibility backlit display

LTE Modem
The mounted LTE Modem for RealWear devices uses a 4G cellular link.
Key Features:
- 4G connection to information, enabling off-network productivity and collaboration
- Front cover slides off to reveal Micro-SIM card slot
- Global frequency band covers more than 100 countries and regions
- Indicator light shows network connection status

Workband
The Workband extends and expands our assisted reality devices, taking hands-free experience to new levels. It gives workers more mobility than ever for quicker repairs and action. Its wide forehead area creates the perfect amount of surface area for outstanding device stability. It is lightweight, washable and clippable.
Key Features:
- High quality structured headband provides secure mount
- Adjustable Velcro back, one-size-fits-most (53cm-63cm)
- Built in clips for easy attachment
- Reflective logos for visibility

Wind Noise Filters
The wind noise filter is an accessory designed to minimize audible wind noise while using a RealWear device.
Key Features:
- Filters designed to reduce low frequency ‘bass’, often described as rumble
- Helps to improve the clarity of the recording, accuracy of the voice recognition system in windy environments

Bump Cap
Replace the standard Overhead Strap for a more secure fit. This Micro Brim Bump Cap is a comfortable, breathable cap with a removable impact-resistant liner.
Key Features:
- Safeguard to accidental bumping or scraping of the head
- Fully adjustable to allow perfect fit
- Twelve ventilation ports
- Available in a range of colors
Success Stories
Prysmian Group Enables Remote Acceptance Testing and Knowledge Sharing with RealWear
Prysmian Group needed a more efficient and cost-effective process to connect field operators to a vast network of internal and external experts. Prysmian Group deployed RealWear HMT-1 running OverIT’s SPACE1 augmented reality application to drive remote acceptance testing and knowledge transfers.
Spotlight

Italgas Chooses RealWear’s HMT-1Z1 Wearable Solution with OverIT Field Services Management Software
With HMT-1Z1, Italy’s largest gas distributor accelerates knowledge transfer and increases safety to unskilled workers for improved uptime and safety.

We Energies and EPRI Demonstrate RealWear’s HMT-1 to Assist Utility Field Workers
A peek into how Augmented Reality is transforming the methodologies of field workers.